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Ring has suggested that consumers use new passwords or enable two-factor authentication to prevent such hacks. Consumers in turn have filed multiple class action lawsuits against the company, saying negligence on Ring’s part led to hackers gaining access to their devices.
The hacks have led consumer groups to issue a product warning telling people not to buy the devices. The company has stated that the hacks were “in no way related to a breach or compromise of Ring’s security” but were rather the result of people reusing compromised passwords that hackers exploited to gain access to Ring devices.
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Ring devices have been the subject a series of high-profile hacks, including one in which a man used a family’s Ring to harass an 8-year-old girl in her bedroom in Mississippi. Neighbors is one of several increasingly popular fear-based social media apps, whose focus on crime gives people the mistaken perception that crime is increasing despite actual crime being at its lowest rate in decades. A Vice review of Ring user posts around its Brooklyn headquarters found that the majority of those reported as “suspicious” were people of color. Trained moderators attempt to remove racist posts, but plenty of examples of racial profiling persist on the app. Posts largely discuss “suspicious” people and stolen Amazon packages, and people often post video footage alongside commentary. The app also alerts users to real-time 911 call data as well as content from its own news team. People without Ring devices can also use the app, where they can anonymously read or post - using video or not - about crime, safety, suspicious activity, and lost pets within 5 miles of their home.
#HOW TO ADD ANOTHER USER TO RING DOORBELL INSTALL#
If you install a Ring device, you’re automatically enrolled in its Neighbors social media app. What does its social media app Neighbors do?
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The devices are meant to deter theft, which, conveniently, also protects Amazon’s e-commerce business from losses on stolen packages.įor full access to Ring’s capabilities, on top of device costs users pay a subscription fee that ranges from $30 (video saving and sharing) to $100 (professional monitoring) annually. Ring says it has “millions of users” worldwide but wouldn’t provide a specific number. Ring’s low-cost security devices are part of the fastest-growing segment of smart devices, with shipments expected to grow about 21 percent every year through 2023, according to the market research firm IDC. Acquired by Amazon for $839 million in early 2018, the company sells wifi-enabled products that integrate with its social media app called Neighbors, where users can post videos of suspicious activity and crimes outside their front doors, as well as view posts from other people within a 5-mile radius. It’s best known for its video doorbell, which allows Ring users to see, talk to, and record people who come to their doorsteps. Critics view Ring’s growing partnerships with local police departments as self-serving and a way for a private company to use the public sector and taxpayer money to promote its own interests. The company’s social media app, where users can share the surveillance their devices record, has been shown to exacerbate racial stereotypes and profiling. Now the company’s Ring cameras are stoking fears that the e-commerce giant is further encroaching on people’s privacy as Ring turns neighborhoods into surveillance operations and profits from the false perception that crime is on the rise. As its influence has expanded, Amazon has become a political and social flashpoint, facing accusations from politicians, activists, and its own sellers that it relies on monopolistic e-commerce practices, that it mistreats its workers, that it doesn’t pay enough in taxes, and that its relationship with Immigration and Customs Enforcement and Palantir facilitates human rights abuses at the US’s southern border.
The Ring video doorbell is Amazon’s latest infiltration into Americans’ everyday lives, and even though it offers customers convenience and a sense of security, it’s also attracting scrutiny.Īmazon already dominates how we shop for goods online its Web Services arm is the backbone of numerous internet companies and its Prime Video and Music services are angling to become primary ways we watch and listen to media.